Xiamen supermarket price and charge difference 3.5 yuan, the public was compensated 500 yuan-spyair

A supermarket in Xiamen price and charges difference 3.5 yuan, the public was compensated 500 yuan (reporter Chen Ni correspondent Lin Shaobo) because the supermarket price and the actual amount of the difference between 3.5 yuan, Huang and supermarket cashier personnel dispute. The mediation in Xinglin market supervision and management, the supermarket to him for compensation of 500 yuan. Mr. Huang long ago to Kyorin a supermarket to buy a packet of milk oatmeal, obviously the shelf price is 25.5 yuan, but shopping ticket is shown 29 yuan. Mr. Huang immediately reflected to the supermarket, the supermarket staff argued that "the price is just changed, the label is too late to change", and insisted only "computer system as the standard", refused to refund treatment. Mr. Huang angry to Xinglin market supervision and management of the complaints, asked the supermarket to apologize and make compensation. Law enforcement officers found that the price of the supermarket shelf is indeed inconsistent with the actual amount of the charges. In the face of inspection, the supermarket leader also acknowledged that due to negligence of work, the label was not updated in time and led to disputes. Law enforcement officers told the head of the supermarket, according to the provisions of the "consumer protection law": "consumers know their purchase, use of goods or services to the real right" and "operators to provide goods or services fraud, consumers should be in accordance with the requirements of the increase in compensation for their losses by three times increase the amount of compensation for consumers to purchase price of goods or services received fees, increase the amount of compensation is less than 500 yuan, 500 yuan". The negligence of supermarket work has directly infringed the right of consumers to know the real situation, and should compensate for 500 yuan according to law. In the mediation of law enforcement officers, the final supermarket agreed to compensate 500 yuan, and apologized to Mr. huang.

厦门一超市标价与收费相差3.5元 市民获赔500元   本报讯(记者 陈泥 通讯员 林少波)因超市标价与实际收费金额相差3.5元,黄先生与超市收银人员产生了纠纷。在杏林市场监督管理所介入调解下,超市最终向他赔偿了500元。   黄先生前不久到杏林某超市购买了一包牛奶营养燕麦片,明明货架标价是25.5元,可购物小票上却显示29元。黄先生立即向超市反映,可超市工作人员辩称“价格是刚刚更改的,标签还来不及换”,并坚称只能“以电脑系统为准”,拒绝退款处理。黄先生一怒之下向杏林市场监督管理所投诉,要求超市道歉并做出赔偿。   执法人员调查后发现,该超市货架上的标价确实与实际收费金额不一致。面对检查,超市负责人也承认因工作疏忽,标签未及时更新而导致纠纷。执法人员告知超市负责人,根据《消费者权益保护法》规定:“消费者享有知悉其购买、使用的商品或者接受的服务的真实情况的权利”、“经营者提供商品或者服务有欺诈行为的,应当按照消费者的要求增加赔偿其受到的损失,增加赔偿金额为消费者购买商品的价款或接受服务的费用的三倍,增加赔偿的金额不足500元的,为500元”。超市工作上的疏忽已直接侵害了消费者知悉真实情况的权利,依法应赔偿500元。在执法人员调解下,最终超市同意赔偿500元,并向黄先生道歉。相关的主题文章: